Reach the sinima. support team for account, billing, uploads, ownership, licensing, and technical questions. Real humans respond fast.
Support is answered by the team that builds Sinima, and every email we send carries a way to reply to a human.
Uploads are never blocked in the browser by a plan check. If the server refuses one it gives a plain reason, and a failed upload can be retried without losing your place.
Yes. Imports are self-serve and usually finish in minutes, and support will walk a large library through with you.